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Customer Service

Anshun gas works on gas pipeline operation, gas engineering design and construction and other services to meet the needs of the majority of gas users, the company also opens a gas appliance market selling well-known brand marketing stove, water heater, lampblack machine.
The company's customer service center is set in the first floor lobby in Anshun building, No.129 South Street Li Yang City. The center has spacious and elegant environment , and set up the filling area and waiting area and reception room, so as to create a warm and comfortable business environment for customers . Customer service center accepts business scope mainly includes: declaration, changing tube, ventilation, relocation, change the users’ name, pay the gas fee, IC card recharge, stopping gas appliance, business consulting, complaints and suggestions. Customer service center also provides heating line advisory services, mainly to take manual and automatic query combination of the double way, to provide customers with efficient service. Customer service center also has customer satisfaction survey service. The service at any time mainly to understand customer needs, service quality and other conditions.

For a long time, the customer service center adheres to the company’s "high-quality supply, security, service innovation and harmonious development" service commitment, always adheres to the "active, enthusiastic, efficient, standardized" service tenet, starts from each of the reception of a customer, and from the customer's each demand, anxious customers worry, sorrow customers of sorrow to active service consciousness, enthusiasm service attitude, service quality and standard of service system for customers with the most intimate services, to achieve the “To be the most sincere and reliable friend of customers " as the service target. At the same time, to meet the majority of users needs, and ensure the safety of using gas, the creation of natural gas stoves supermarket was settled, selling the domestic well-known brand gas stove, water heater, and smoke lampblack machine, disinfection cabinets, etc., the management of brand including Anshun gas, HongKong gas. When customers buying natural gas appliance, the professionals will be responsible for installation and provide quality after-sales service, to ensure the personal and property safety of the user.